Our Self Contained units have a limited 2-year parts and labor / 5-year compressor warranty at their date of purchase. Split Systems only have a limited 2-year parts and labor warranty upon the completion and approval of the warranty checklist. All warranty claims must be filed directly through CellarCool customer service (1.855.235.5271) or through our convenient digital warranty checklist. We provide warranty repairs at our manufacturing facility in Stockton, CA or, with prior permission from CellarCool, by a licensed HVAC/R technician. In the event a unit is not reparable in the field, and is still under warranty, we will cover shipping costs (excluding customs fees and duties). The limited warranty applies only to wine cooling units purchased from the factory or an authorized dealer. Damage caused by others or beyond the control of CellarCool, shall not be considered defects in material or workmanship and is not covered by the warranty. The limited warranty does not cover any parts or labor to correct any defect caused by negligence, commercial use, accident, maintenance, installation, service/repair, or improper use. View the complete Warranty / Terms & Conditions.
PLEASE NOTE: In order to activate the warranty for split system units, a Product Warranty Checklist must be submitted and approved by CellarCool.
This checklist can be printed out, completed, and emailed to email@example.com, or submitted through the online form below.